Satisfaction Guaranteed

By: Kasamba Team

How We Ensure Your Satisfaction

When starting a session
We realize that choosing the right advisor is important for your satisfaction. Our Best Match Guarantee gives you 3 free minutes with each new advisor, allowing you to pick the best match for you before you start a paid session. Our guarantee applies to your first chat session with any new advisor and to your first phone session only.

For further information, please don't hesitate to contact us.

After your session
We put customer satisfaction first and we go the extra mile to offer services you can count on. If, for any reason, you’re not completely satisfied with your reading, we'll do our best to take care of you.

Our Satisfaction Guarantee applies to your first session and offers up to $50 refund. We reserve the right to refund you in full or partially.

If you wish to get a refund, please be sure to submit your request within 7 days of your session and include the session's date, advisor's name and the session fee.

We cannot guarantee the accuracy of psychic predictions offered through our site due to the role you play in fulfilling your own destiny and the long-term nature of such predictions. For further information, please don't hesitate to contact us