Dear Customer,
You have received a discount promotion. There have been some questions about how to redeem it and we want to make sure that you will be able to use the discount easily. For your convenience, here are the most frequently asked questions:
2: Select an advisor and start your chat.
3: You will be asked to fill in your billing information.
-Please note: the credit will be applied once you have a paid chat (hired an advisor). It will not be visible in your account balance until after you have a paid session.
*Make sure you are eligible to receive the discount by reading the terms included in the promotion details. Also some discount promotions have an expiration date.
We hope that this helps clarify how to redeem your discount. If you have any questions, please do not hesitate to contact us.
Sincerely,
The Kasamba Team
You have received a discount promotion. There have been some questions about how to redeem it and we want to make sure that you will be able to use the discount easily. For your convenience, here are the most frequently asked questions:
Q: How do I claim my discount?
A: 1: You will see a pink notice on Kasamba saying: "Get $___ off!".2: Select an advisor and start your chat.
3: You will be asked to fill in your billing information.
-Please note: the credit will be applied once you have a paid chat (hired an advisor). It will not be visible in your account balance until after you have a paid session.
Q: What should I do if I don't see the "Get $___ off!" notice on Kasamba?
A: 1: If you still don't see the discount, please contact us and we'll be happy to help.*Make sure you are eligible to receive the discount by reading the terms included in the promotion details. Also some discount promotions have an expiration date.
Q: Will I see the discount in my account balance?
A: You will not see the discount until after you have had a paid chat where you hired the advisor.Q: What happens to any unused portion of this discount?
A: Any unused portion of the discount will be will expire after your first session.Q: Do I need to enter credit card information?
A: In order for the discount to apply, we must have a valid credit card on file. If we do not, you will be prompted to enter one.Q: Is this discount available on phone sessions?
A: Yes, it is available for phone, chat and email readings.We hope that this helps clarify how to redeem your discount. If you have any questions, please do not hesitate to contact us.
Sincerely,
The Kasamba Team
